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“History shows that new technologies often lead to increases in workforce participation for impacted sectors. Famously, since the introduction of ATMs in the late 1970s, the number of bank tellers and bank branch employees has actually increased—but the nature of the work and the tasks they perform have changed.45 The real challenge for workers may lie not in being replaced by a machine but, rather, in how to reskill to work side-by-side with the new tools and capabilities that advanced technologies bring.
The labor implications of the new mobility ecosystem could be profound, and this article only scratches the surface. Deloitte plans to continue exploring the myriad ways that the future of work and the future of mobility might intersect to shape tomorrow’s workforce.”