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Motor fleet insurers have struggled with intense competition and falling margins in recent years, but a brighter future lies ahead. We believe changing mobility patterns, demographic developments and new technologies will drive the return of the fleets, creating exciting opportunities for insurers over the next five to ten years.
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Automobile manufacturers are hitting a wall of complexity that’s shifting efforts to modernize engineering departments into overdrive, pushing them to adopt digital technologies to streamline work, improve collaboration, and contain costs.
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An expanding array of telematics devices and services, combined with focused government mandates, will help the technology break into the mainstream.
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The way companies are dealing with quality improvement is being transformed by new forms of data and analytics. The most important change is perhaps the shift from exclusive dependence on post-manufacturing inspection work and retrospective analysis to the prediction and early identification of problem areas and maintenance requirements.
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When it comes to service expectations, buyers have been groomed by the best in digital, with brands like Amazon, Apple and Spotify. Where what’s desired is a swipe away. Comfortable. Fast. Invisible. Car drivers want the same in their aftersales experience—service with a swipe—making the inconvenient, convenient.
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Capturing value from vehicle data will require players in the automotive ecosystem to approach the issue strategically and to overcome the three main challenges that 60-plus executives identified in our proprietary survey and industry roundtables.
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What opportunities does AI open up for mobility, and how can OEMs capture them in the short and long run?
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The automotive industry is undergoing the most significant change since Henry Ford industrialized automotive manufacturing in 1908. Digital is driving the revolution.
ᔥ Autonomous and electric cars, connectivity, and ridesharing are changing the way auto industry players think about value chains, data analytics, and manufacturing.
If we cross the potential of connected vehicles with the relative mechanical simplicity brought about by electrification, we can expect that the current after-sales business model will be completely transformed.