ᔥ A fresh approach to the customer relationship is required for the digitized era.
Cars Online 2017 Beyond the Car.
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Information, at the right time; convenience, at every step – consumers tell us what they value in new research.
Automotive Disruption Radar.
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Tracking disruption signals in the automotive industry.
Building the Digital Car Company of the Future.
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The most successful automakers have already begun to refine their digital organizations to reflect the breadth and maturity of their digital businesses.
The Next Generationof Automotive Sales:2025 and Beyond.
ᔥ By 2025, 35 Million New Vehicles Will Be Purchased Online.
Online Automotive Retail – Customer desire for digital drives shift to buying vehicles completely online.
ᔥ To provide the next level of customer experience, OEMs and retailers in North America need new strategies, including online sales.
Automotive change drivers for the next decade.
ᔥ EY Global Automotive & Transportation Sector
Millennials: Why Auto Dealers should sell to them – and how.
ᔥ Accenture has identified three steps that auto dealers should take to capture the loyalty of millennials.
Changing lanes 2016–17.
ᔥ The automotiveC-suite’s agenda.
Online car buyers still want a physical experience.
ᔥ The more digital car buyers become, the more they miss the showroom. OEMs need to raise their game—online and off.